Staffing and Management at Ffynnone Care Home

Persons Registered

Michael Harris – Responsible Individual

Michael is responsible for overseeing Ffynnone Care Home and ensuring we are taking good care of people. Michael will be more than happy to discuss any questions or concerns you may have and is available on the telephone when not ‘on-site’. Michael is supported by the following staff.

Nicola Morgan - Manager

Nicola has worked at Ffynnone Care Home since 2017, bringing her skills and caring nature to enhance the lives of the residents. Nicola showed exceptional leadership skills and was promoted to Manager. Nicola has completed high-level training to ensure her skills have kept up with the changes in care legislation. Nicola is also a registered Signalong instructor, which she attained in 2025.

Senior Staff

Ffynnone Care Home employs a range of staff with differing skills and attributes to complement the aims and objectives of the Home.

All our senior staff are required to receive regular mandatory and additional training as identified via individual supervision sessions, annual appraisals and training needs analysis.

Support Workers

All care staff work under the direction of the senior staff member of each shift. The care staff will be required to work towards QCF Level 2, with some staff having obtained QCF Level 3. The recruitment of staff and opportunities for training and development are ongoing and an expected part of the role.

As with all staff, mandatory training and topics of interest are arranged as part of the staff training programme.

Maintenance Staff

There will be access to a contractor who has been vetted by the company, ensuring appropriate DBS checks and references have been conducted. We ensure that contractors have appropriate insurance and supervision when working at Ffynnone Care Home.

We use appropriately qualified tradesmen in specific fields to ensure competence and expertise. We assist the maintenance persons and manager to ensure all areas and our gardens are well maintained.